Entering the world of cryptocurrency trading starts with a crucial step — depositing funds. After registering on MAX Exchange, the next move is to fund your account, commonly known as "depositing" or "topping up." This guide walks you through both TWD (New Taiwan Dollar) and cryptocurrency deposit methods on MAX Exchange, complete with step-by-step instructions, real-time testing results, fee insights, and key注意事项 to ensure a smooth, secure experience.
Whether you're new to crypto or transferring assets from another platform like Binance, this comprehensive walkthrough covers everything you need to know about depositing on MAX.
Understanding MAX Exchange Deposit Options
MAX Exchange supports two primary deposit channels:
- TWD Bank Transfer – Ideal for users holding Taiwanese dollars who want to buy crypto directly.
- Cryptocurrency Transfer – Best for those already holding digital assets on other platforms and wish to move them to MAX for trading or cashing out.
Each method serves a different purpose. Let’s dive into how they work, what to prepare, and how long deposits take.
Pre-Deposit Checklist: What You Need Before Funding
Before initiating any deposit, ensure these three requirements are met:
- A Verified MAX Account
If you haven’t signed up yet, create an account. Access to full features requires verification. - Completed Level 2 Identity Verification
This includes bank account verification and typically takes up to 5 business days. Start this process early — even if you're not depositing immediately. Funds Ready
- For TWD deposits: Have sufficient funds in your verified bank account. Using Bankee (Far Eastern International Bank) is recommended to avoid transfer fees.
- For crypto deposits: Ensure your source exchange (e.g., Binance) holds the coins you plan to transfer.
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How to Deposit TWD to MAX Exchange (Step-by-Step)
Depositing Taiwanese dollars works like a standard bank transfer — simple, fast, and usually instant.
Step 1: Get Your Unique Trust Account
- Open the MAX app → Go to Wallet → Select TWD → Tap Deposit.
Review the terms:
- Maximum per transaction: NT$1,500,000
- Only online bank transfers are allowed (no ATM, counter, or third-party payments).
- Copy the white-box trust account number — this is where you send money.
- Note: Only use the orange-box designated bank account linked to your identity; otherwise, the deposit fails.
Step 2: Initiate Bank Transfer
- Log in to your bank’s mobile app or online banking.
- Enter the trust account details and desired amount.
- Confirm the transfer.
✅ Pro Tip: Use Bankee to avoid the NT$15 cross-bank transfer fee charged by most banks.
Step 3: Confirm Receipt
- Most TWD deposits arrive within seconds.
- You’ll receive an SMS and email notification upon success.
- Check your TWD wallet balance in the app — funds should reflect instantly.
How to Deposit Cryptocurrency to MAX
Transferring crypto requires extra caution — using the wrong network can result in permanent loss.
Key Concept: Networks Matter
Think of blockchain networks like shipping methods:
- Sending USDT via TRC20? Use a TRC20-compatible address.
- Sending via ERC20? A different address applies.
Always confirm that both your source platform and MAX support the same coin + network combo.
We’ll demonstrate transferring USDT via TRC20 from Binance to MAX — one of the most common and cost-effective methods.
Step 1: Generate MAX Deposit Address
- In the MAX app → Wallet → Select USDT → Tap Receive.
- Choose the network: Tron (TRC20).
- Tap Show Address → Copy it securely.
⚠️ Never share your private keys. Only share deposit addresses.
Step 2: Withdraw from Binance
- Open Binance app → Go to Funds → Spot Wallet → Tap Withdraw.
- Select USDT → Choose Send via Crypto Network.
- Paste the MAX address.
- Select TRON (TRC20) as the network.
- Enter amount → Confirm withdrawal.
💬 Average TRC20 transfer time: Under 5 minutes
Fee on Binance: ~1.3 USDT
You can track progress under Withdrawal History — status changes to “Completed” when confirmed.
Step 3: Verify Receipt on MAX
Once processed:
- Your USDT balance updates in the wallet.
- You’ll receive confirmation via email and SMS.
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How to Confirm a Successful Deposit
Use any of these three methods:
- Check Wallet Balance – Immediate visual confirmation.
- SMS/Email Alerts – Automatic notifications upon arrival.
- Transaction History – Go to Wallet → Record → Filter by “Deposit.”
What If My Deposit Is Frozen?
If your TWD deposit doesn’t reflect and shows as “frozen,” it likely means:
- You used a non-verified bank account
- Made an ATM cash deposit
- Used counter transfer or third-party apps like Taiwan Pay
✅ Only online transfers from verified banks are accepted.
If frozen:
- Contact MAX customer support
- Provide transfer details
- Wait 1–3 business days for refund
Deposit Limits on MAX Exchange
| Method | Single Transaction Limit | Daily Limit |
|---|---|---|
| TWD Bank Transfer | Up to NT$1,500,000 | No cap (subject to bank limits) |
| Cryptocurrency Transfer | No fixed limit | No cap |
Note: Most local banks limit single transfers to NT$500,000–NT$1M. Plan accordingly.
Are There Deposit Fees?
MAX Exchange charges zero deposit fees, but external platforms may apply:
TWD Deposits:
- NT$15 cross-bank fee (unless using Bankee)
Crypto Deposits:
- Network gas fees apply (e.g., ~1.3 USDT on Binance via TRC20)
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Real-Time Deposit Speed Test Results
TWD Deposits
- Tested transfer from Bankee → MAX
- Time from initiation to SMS alert: <15 seconds
- Typical range: Instant to 30 minutes during peak congestion
Crypto Deposits
| Network | Avg. Confirmation Time |
|---|---|
| TRC20 | <5 minutes |
| ERC20 | 5–15 minutes |
| BEP20 | <3 minutes |
During market volatility (e.g., sharp price drops), processing may slow slightly due to network load.
Why Didn’t My Deposit Arrive?
Common reasons include:
- Still Processing – Especially for crypto; wait a few minutes.
- Wrong Account/Method Used – Results in frozen funds; contact support.
- Account Under Risk Control – Some users report being blocked due to suspicious activity; switching exchanges (e.g., BitoPro) may be necessary.
Personal Experience & Tips
Having used MAX for over two years, I’ve found deposits consistently reliable:
- TWD: Nearly instant
- Crypto: On par with industry standards
When Do I Use MAX?
Primarily when converting TWD to USDT quickly, then transferring to international exchanges like Binance for broader trading options.
🔐 Security Tip: After buying USDT on MAX, wait several hours or a day before transferring out — this helps avoid triggering anti-fraud systems.
Frequently Asked Questions (FAQ)
Can I deposit USD into MAX Exchange?
No. MAX only supports TWD deposits. For USD funding, consider platforms like MaiCoin, XREX, or Bitfinex.
Does MAX support credit card deposits?
No. Local Taiwanese exchanges no longer offer credit card deposits due to regulatory policies.
Is there a minimum deposit amount?
There’s no official minimum, but very small amounts (e.g., under $10 TWD or equivalent) may not be practical due to potential fees.
Can I use LINE Pay or iPass for deposits?
No. Only verified bank transfers are accepted for TWD deposits.
What happens if I send crypto via the wrong network?
You risk permanent loss of funds. Always double-check the network (e.g., TRC20 vs ERC20) before confirming.
How do I contact MAX support for deposit issues?
Use the in-app chat or email support through your MAX account dashboard.
Final Thoughts
MAX Exchange offers a straightforward, efficient way to fund your crypto journey using either TWD or existing digital assets. With near-instant TWD deposits and low-cost crypto transfers — especially via TRC20 — it remains a top choice for Taiwan-based traders.
Just remember:
- Complete verification early
- Use correct networks for crypto
- Stick to online bank transfers for TWD
- Avoid rushing transfers post-purchase
With proper preparation, your deposits will be fast, secure, and hassle-free.
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