How to View SHIB After Transferring from Huobi to imToken Wallet

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Transferring cryptocurrencies like SHIB from exchanges such as Huobi to self-custody wallets like imToken is a common practice for users seeking greater control over their digital assets. However, many users encounter confusion when the transferred tokens don’t immediately appear in their wallet — especially when using different blockchain networks like HECO (Huobi ECO Chain). This guide walks you through the complete process of successfully viewing your SHIB tokens in imToken after a transfer from Huobi, explains potential issues, and offers step-by-step troubleshooting.

Understanding Network Compatibility: ERC-20 vs. HECO

Before diving into setup steps, it's crucial to understand that SHIB exists on multiple blockchains. The two most common are:

When you withdraw SHIB from Huobi, you must select the correct network. If you used the HECO network, your tokens will only be visible on that specific chain — not on Ethereum or other networks.

👉 Learn how to securely manage multi-chain assets with best practices.

This is the primary reason many users can't see their SHIB: they're checking the wrong network within their wallet.

Step-by-Step Guide: Viewing SHIB on HECO in imToken

Follow these steps carefully to ensure your SHIB appears correctly in your imToken wallet.

1. Confirm You Used the HECO Network

Go back to your Huobi withdrawal record and verify that the transfer was made via Huobi ECO Chain (HECO). This information is typically listed next to the transaction hash or withdrawal details.

⚠️ If you sent SHIB via HECO but are looking for it on Ethereum, it won’t show up — even if you’ve added the token manually.

2. Switch imToken to HECO Network

By default, imToken displays Ethereum Mainnet. To view HECO-based assets:

  1. Open your imToken app
  2. Tap on the network name at the top of the homepage (e.g., "Ethereum Mainnet")
  3. Select "Huobi ECO Chain" from the list
  4. Wait a few seconds for the app to sync with the HECO network

Now, all transactions and balances will reflect assets on the HECO blockchain.

3. Add SHIB Token Manually

Even after switching networks, some tokens may not auto-detect. You’ll need to add SHIB using its contract address on HECO.

Here’s how:

  1. While on the Huobi ECO Chain, tap the "+" icon on the asset page
  2. Choose "Custom Token"

  3. Enter the following details:

    • Network: Huobi ECO Chain
    • Token Contract Address: 0x03ed8f569dcf8824c48cd8b6fa8aba5f21297ca9
    • Token Symbol: SHIB
    • Decimals: 18
  4. Tap "Save"

Your SHIB balance should now appear if the transfer has been confirmed.

Why Isn’t My SHIB Showing Up?

Even after following the steps above, some users report a zero balance. Let’s explore common causes and solutions.

❌ Incorrect Contract Address

Using the wrong contract address — such as the Ethereum version of SHIB (0x95aD61b0a150d79219dCF64E1E6Cc01f0B64C4cE) — will result in a missing balance.

✅ Always use the HECO-specific contract address:
0x03ed8f569dcf8824c48cd8b6fa8aba5f21297ca9

⏳ Transaction Still Pending or Failed

Blockchain transactions aren’t instantaneous. Delays can occur due to network congestion or low transaction fees.

To check status:

  1. Copy your transaction ID (TXID) from Huobi’s withdrawal history
  2. Paste it into a HECO blockchain explorer like https://hecoinfo.com
  3. Look for confirmation status

If unconfirmed for more than an hour, contact Huobi support with your TXID.

👉 Check real-time blockchain activity and stay ahead of transaction delays.

🔄 Sync Issues in imToken

Sometimes, wallets fail to refresh balances automatically.

Try this:

If still not visible, delete and re-add the custom token using the correct contract address.

Frequently Asked Questions (FAQ)

Q: Can I recover my funds if I sent SHIB to the wrong network?
A: Unfortunately, cross-chain transfers are irreversible without bridge services or exchange intervention. Always double-check the network before confirming any withdrawal.

Q: Is HECO the same as Binance Smart Chain (BSC)?
A: No. Although both are EVM-compatible chains, they operate independently. Do not use BSC contract addresses on HECO or vice versa.

Q: Does imToken support HECO by default?
A: Yes, newer versions of imToken include HECO as a built-in network option. Make sure you’re running the latest version from token.im.

Q: How long should I wait for a HECO transaction to confirm?
A: Most transactions confirm within 1–5 minutes under normal conditions. During high traffic, wait times may extend up to 30 minutes.

Q: Can I swap HECO SHIB for other tokens directly in imToken?
A: Yes, imToken integrates decentralized exchanges (DEXs) like MDEX and PancakeSwap for HECO-based swaps. Navigate to the “DApps” section to explore options.

Q: Should I trust third-party links claiming to help recover lost tokens?
A: Never share your private key or seed phrase. Only use official tools and verified websites to avoid scams.

Final Tips for Safe and Successful Transfers

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Remember: managing crypto across multiple chains requires attention to detail, but with the right knowledge, it becomes simple and secure.

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Always verify network settings, use accurate contract addresses, and leverage trusted platforms to ensure smooth transfers every time.