Depositing New Taiwan Dollar (TWD) into your XREX exchange account is a straightforward process when you follow the correct steps. This guide walks you through everything you need to know—from identity verification to completing your first TWD deposit—while highlighting key compliance rules, limitations, and best practices for a seamless experience.
Before initiating any deposit, ensure you’ve completed identity verification and enabled two-factor authentication (2FA) on your XREX account. These are mandatory security requirements that help protect your assets and maintain regulatory compliance.
Step-by-Step Guide to Deposit TWD to XREX
Follow these clear steps to successfully deposit New Taiwan Dollar into your XREX wallet:
- Log in to your XREX account
Navigate to the homepage and click on Deposit, or go directly to the Wallet section and select Deposit from there. - Select TWD as your currency
Choose New Taiwan Dollar (TWD) from the list of available fiat currencies. - Adjust your custodial bank if needed
If you wish to change your linked custodial bank, click the pencil icon at the top of the page. Be sure to understand the rules around custodial banking by reviewing relevant guidelines before making changes. - Choose or add a verified TWD bank account
If you already have a verified TWD bank account linked to your XREX profile, select it and proceed to the next step. Otherwise, follow the instructions in XREX’s support documentation to add a new TWD bank account. Only accounts under your verified name will be accepted. - Initiate the bank transfer using provided details
Carefully use the bank information displayed on-screen to complete your transfer via ATM or online banking. Pay close attention to single transaction and daily limits imposed by your custodial bank. Exceeding these thresholds may result in full refund of the transaction with applicable fees deducted. - Wait for confirmation and credit
Once the transfer is successful and verified by the system, the funds will be credited directly to your XREX wallet. You’ll receive a notification confirming the deposit.
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Congratulations! You've successfully deposited TWD into your XREX account and are now ready to trade or convert your funds.
Key Reminders for TWD Deposits
To avoid delays or failed transactions, keep the following important points in mind:
- Use only your personal, verified bank account
All incoming TWD deposits must originate from a bank account registered under your legal name—matching your XREX identity verification. Transfers from unlinked or third-party accounts will be rejected and refunded within 1–3 business days, with processing fees deducted from the returned amount. - Deposit methods are limited
XREX accepts TWD deposits exclusively through ATM or online banking transfers. In-person counter transfers are not supported, and payments via third-party platforms such as StreetPay, Taiwan Pay, or Line Pay are strictly prohibited. - Account numbers are unique and non-transferable
Each user receives a personalized deposit account number. Never share this information with others—doing so could compromise your account security and lead to transaction rejection. Minimum and maximum deposit limits apply
The minimum deposit amount is just TWD 1, but be aware of additional restrictions:- Per-transaction limits
- Daily and annual caps
- Custodial bank-specific thresholds
Exceeding any of these limits results in automatic refund plus deduction of handling fees. However, standard TWD deposits do not incur entry fees.
- Special note for Cooperative Bank users
If you're using Cooperative Bank for deposits and initiate transfers via another bank’s ATM or eATM system, an extra 3-digit code may be appended to your account number due to backend banking logic. This can cause deposit failures. To prevent issues, we strongly recommend using Cooperative Bank’s own online banking platform for all TWD transfers.
Understanding Fiat Currency Trading Restrictions
Due to regulatory compliance policies, certain trading limitations apply when using multiple fiat currencies on XREX.
When you place a spot trading order or use the conversion feature with one fiat currency (e.g., TWD), trading and conversion functions for other fiat currencies (like USD) will be temporarily suspended for 24 hours—regardless of whether the original trade was executed or canceled.
Example Scenario:
- At 15:30 on August 3, 2025, you place a buy order for BTC using TWD.
- From that moment until 15:30 on August 4, 2025, you cannot use USD for trading or conversions.
- The reverse also applies: using USD triggers a 24-hour lock on TWD trading capabilities.
⚠️ Note: These restrictions apply only to trading and conversion activities. You can still freely deposit or withdraw both USD and TWD during the lockout period without interruption.
This measure ensures adherence to anti-money laundering (AML) standards and helps maintain platform integrity across international markets.
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Frequently Asked Questions (FAQ)
Q: Can I deposit TWD using Line Pay or other e-wallets?
A: No. XREX only accepts TWD deposits via ATM or online banking from your personally verified bank account. Third-party payment apps like Line Pay, Taiwan Pay, or StreetPay are not supported.
Q: What happens if I send money from an unverified bank account?
A: Any deposit from a non-linked account will be rejected. The funds will be refunded within 1–3 business days, but processing fees will be deducted from the returned amount.
Q: Is there a fee for depositing TWD?
A: There is no fee for standard TWD deposits as long as you stay within the allowed limits. However, exceeding daily or per-transaction caps leads to automatic refund with applicable charges applied.
Q: Why did my deposit fail even though I used the right account?
A: One common issue occurs when using Cooperative Bank through external ATMs/eATMs, where additional digits may be added to your account number. Always use Cooperative Bank’s official online banking service to avoid mismatches.
Q: Does the 24-hour fiat restriction affect withdrawals?
A: No. The 24-hour hold applies only to trading and currency conversion. You can continue depositing and withdrawing fiat funds normally during this period.
Q: How will I know when my TWD deposit arrives?
A: Once processed, you’ll receive an in-app notification and email alert confirming the credit to your XREX wallet. Processing time typically ranges from a few minutes to several hours depending on bank systems.
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Final Thoughts
Depositing New Taiwan Dollar into XREX is fast, secure, and free of entry fees—as long as you follow the outlined procedures and remain within set limits. By using your verified personal bank account and sticking to approved transfer methods, you ensure smooth fund crediting and avoid unnecessary delays or penalties.
Whether you're preparing to trade cryptocurrencies or diversify across digital assets, understanding these foundational steps empowers you to make informed decisions while staying compliant with platform regulations.
With proper setup and awareness of restrictions—especially around multi-currency trading—you can confidently navigate your financial journey on XREX.
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TWD deposit, XREX exchange, New Taiwan Dollar, fiat deposit, cryptocurrency trading, bank transfer, identity verification, two-factor authentication